Frequently Asked Questions
Everything you need to know about your SHEEPDOG® experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your SHEEPDOG® gear, you can return it in its original condition for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all SHEEPDOG® products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.